At EZ Health and Hospice Care LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data, as well as your rights regarding your personal information. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Data Collection
We collect various types of personal information to provide our home care services. This information is necessary to deliver personalized care, maintain accurate records, and communicate with clients and their families. The personal data collected may include:
- Personal Identifiers: Name, address, phone number, email address, date of birth.
- Health Information: Medical history, treatment plans, health conditions, prescriptions, and care requirements.
- Payment Information: Billing details, payment methods, insurance information.
- Caregiver and Staff Information: Employment history, qualifications, and training records.
- Emergency Contact Information: Contact details of a family member or other designated individual.
- Device Data: Information automatically collected when you interact with our website or mobile application, such as IP address, browser type, and usage data.
2. Data Usage
We will never sell or share your personal information with third parties for their own marketing purposes.
The personal data we collect will be used for the following purposes:
- Providing Care Services: To schedule appointments, deliver services, and manage care plans.
- Billing and Payment: To process payments, issue invoices, and manage accounts.
- Communication: To communicate with clients and their families about care, appointments, and updates.
- Improving Services: To improve the quality of our services, training programs, and customer support.
- Compliance: To comply with legal, regulatory, and contractual obligations.
3. Data Protection
We implement strict security measures to protect your personal data, including:
- Encryption: All sensitive data, such as health information and payment details, are encrypted during transmission and storage.
- Access Controls: Only authorized staff members have access to your personal data, and access is granted based on their role and responsibilities.
- Secure Systems: We use secure servers and industry-standard firewalls to protect our databases and systems from unauthorized access.
- Regular Audits: We conduct regular security audits to ensure our data protection measures are effective.
4. User Rights
You have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can request that we update or correct any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Right to Restriction: You can request that we limit the processing of your data under certain circumstances.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
- Right to Object: You can object to the processing of your data for specific purposes.
To exercise any of these rights, please contact us using the details provided below.
5. Opt-In and Opt-Out
- Opt-In: By engaging with our services, you consent to the collection and use of your personal data as described in this Privacy Policy.
- Opt-Out: You can withdraw your consent at any time by contacting us. If you opt out, we may not be able to continue providing certain services, as we may need certain data to deliver care or fulfill contractual obligations.
6. Contact Information
If you have any questions or concerns about your privacy or this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
EZ Healthcare of Boston Group Inc
73 Cedar Street Suit 1, Roxbury MA 02119
617-433-2993
[email protected]
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our website and update the “Effective Date” at the top of the page.
We encourage you to periodically review this Privacy Policy to stay informed about how we protect your data.
8. Accessibility
This Privacy Policy is accessible on our website at all times. If you require any assistance in understanding this policy or need it in an alternative format, please contact us.
SMS opt-in and Phone numbers for SMS will not be shared with third parties and affiliates for marketing purposes.
